Can I use these assets on other programs like Procreate, Canva etc.?
Products such as texture kits can be used on any image editing program that supports formats like .png, .tiff, .jpg etc. - So any texture kit like Worn Plastisol, Printer Noise, etc. can be used by other programs. However, any product that is a template, plugin, action set, or brush set for Photoshop can be read only by Photoshop (e.g. DEPTHTONE, mobChain, VINTONE, etc.)
Why am I not receiving the 'Set Password' email?
If you are not receiving the email to set your account password, first be sure to check your spam folder. If you still have not received it, please try setting your password via SMS here:
https://portal.doronsupply.com/password/reset-via-sms
(PS: If you used PayPal express checkout, the SMS password reset option will not be available for you as you were not required to input your phone number at checkout).
Please reach out to hello@doron.supply and I will assist you manually.
I placed an order a while ago but the link doesn't work anymore, where can I redownload?
As of March 2025 we have transitioned to a new file download system. If you placed an order before then, you still have access to your downloads - however, they will be accessed differently. All orders now route to a user portal that you may set up an account with to retrieve your past downloads. To do so, head to this link to set a password for your portal account (be sure to use the same email that you originally used on your order): https://portal.doronsupply.com/password/reset
Following the setup of your account, you can login here to find your purchase/downloads: https://portal.doronsupply.com/
Why are half of the textures/files I downloaded corrupted or unreadable?
In some instances, when you unarchive/unzip an archived (.zip) file, your system may create unreadable duplicates of each file originally zipped ( these files are often marked by an underscore or period in front of the original file name i.e. '._'. ) - All of these duplicate files will be unreadable by your system and therefore you can simply delete them. All of the textures included in the kit will be readable by your system.
Where can I see instructional videos on how to use these tools?
I have a number of tutorials and demos for my products within the following YouTube playlist:
https://www.youtube.com/playlist?list=PL-jGWGqCbH8uAgDvi-SJnLFYo0NdCJ1aB
How can I download the assets after my purchase?
After your purchase, you will immediately be sent an email with info on how to download your products.
My download was missing files upon opening?
All downloads are zipped, meaning all the files will be in there once unzipped no matter what. If any files are not included, it's intentional. The installation guide included with your order is a general/blanket booklet sent with all downloads, and the files you must install are dependent on the product at hand. For instance, if the product only contains Actions (.atn) & Patterns (.pat) then you only need to install those files, etc. You will not be missing any files.
Where can I learn to design?
I host a YouTube channel where I record tutorials for certain concepts within design. If you have a basic knowledge of Photoshop I highly recommend you start there; https://www.youtube.com/@DoronStudio/videos
Can I use your assets for commercial use?
All our products are open for personal and commercial use once purchased.
When will my order ship?
These are digital downloads, not physical products. No product is being shipped to you. These exist exclusively in a digital space and are meant for Adobe Photoshop and other image editing programs.